| "Always striving for continuous improvement!" |
| ISO9002 procedures in progress. Check back for certification dates. To request a copy of our quality manual, please click the link below. QA@rcfasteners.net
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The Quality Policy of our company is based on customer satisfaction and the standards of our industry. We strive for continuous improvement in the systems of quality assurance and fulfilling the objectives of our company. These objectives include maintaining on-time deliveries, prompt response to customer complaints, and timely investigation of internal and external non-conformances. We are committed to improvement in quality and the continuous review of our system, which will assure its suitability to meet and exceed the needs and expectations of our customers. The objectives of our company are: - Customer Satisfaction
- Supply defect free products
- On time delivery to our customers
- Conformance to all contractual requirements
- Assist subcontractors to reduce late deliveries and eliminate delivery of defective products.
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